Payment Methods

At BusMachupicchuTicket, we provide a fast, secure, and completely online ticket purchase process for buses between Machu Picchu Pueblo (Aguas Calientes) and Machu Picchu.

All transactions are processed through certified platforms that meet international security standards, ensuring the protection of our customers’ personal and financial information.



Available Payment Options

We accept the main national and international payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Diners Club.
  • Digital Payments: PayPal.

Transactions are processed through secure payment gateways with advanced encryption systems. BusMachupicchuTicket does not store sensitive financial information of users.

Payment Process and Confirmation

1. 100% Online Purchase

  • Payment is made in advance during the purchase process.
  • The reservation is confirmed only when the payment has been approved by the corresponding financial entity.
  • Once the payment is validated, the customer automatically receives an email with:
    • Purchase confirmation.
    • Digital ticket in electronic format.
    • Service details (date, ticket type, and passenger information).

2. Transaction Security

  • The website has an SSL certificate (Secure Sockets Layer), which encrypts all transmitted information.
  • We use security protocols and certified gateways that comply with international data protection standards.
  • We do not store full card data or share financial information with third parties unrelated to the payment process.

How to Buy Your Bus Ticket

Step 1: Select Your Service

Choose the type of ticket:

  • Upward
  • Downward
  • Round trip.

Select the service date and number of passengers.

Step 2: Complete Your Information

Enter the following information correctly:

  • First and last names.
  • ID number (DNI or passport).
  • Email address.
  • Nationality.

The data must match the identification document presented on the day of the service.

Step 3: Review Your Information

Carefully verify:

  • Selected date.
  • Ticket type.
  • Personal information.
  • Total amount to pay.

Changes and cancellations are subject to the current policies published on the website.

Step 4: Make the Payment

Choose your payment method and complete the transaction in the secure environment of the respective gateway.

You can also request a direct payment link (“invoice”) via our official email.

Step 5: Confirmation

Once the payment is completed:

  • You will immediately receive your digital ticket by email.
  • You can present the ticket either digitally or printed on the day of the service.

Customer Service

For inquiries related to payments or assistance with the purchase process:

  • Email: info@machupicchuterra.com
  • Phone: (+51) 994 349 441 / (+51) 084 207064
  • Business Hours: Monday to Saturday from 09:00 to 18:00.

Security and Backup

BusMachupicchuTicket is operated by Machupicchu Terra S.R.L., a company with experience in the tourism sector in Cusco. Our commitment is to ensure:

  • Transparency in the purchasing process.
  • Certified digital security.
  • Clear and immediate confirmation of each transaction.
  • Support before and after the purchase.